Dispute a chargeback

Flags a chargeback as disputed. You may include additional information if wanted.

Note

By submitting a chargeback dispute via the Nexio API you agree to the following: "I agree that I am not including sensitive information. Sensitive information includes: full credit or debit card numbers, credit or debit card security codes (CVV/CVC), social security numbers, driver's license numbers, health records, and so forth."

Your dispute will be rejected if you include sensitive information.

Try It

To use the Try It feature for this endpoint, you must use the credentials for your Sandbox API user.

Include at least the chargeback ID and a Nexio account username.

Request parameters

  • chargebackId
  • userName
  • description
  • images
  • images.name
  • images.data
  • isPreview

Response parameters

  • message
Body Params
string
required

The Nexio chargeback ID to flag as disputed.

string
required

Your Nexio account username.

string

A description of the reason the chargeback has been disputed. 800 character limit.

images
array of objects

Images to be included in your dispute. Accepted file formats: JPEG, PNG

images
boolean

Set to true to return a PDF preview of the chargeback dispute in the response.

Responses

401

Unauthorized

Language
Credentials
Basic
base64
:
Response
Click Try It! to start a request and see the response here! Or choose an example:
application/json