Common errors
The following are common errors that you might receive.
Please contact us if you want to discuss or get assistance with error messages.
Error code table
Nexio Error Code | Description | HTTP Status Code |
---|---|---|
404 | The requested item is not found | 404 |
404 | Merchant not found or invalid merchant configuration | 404 |
408 | Payment gateway timeout | 400 |
409 | Invalid payment request. Possible causes include any of the following:
| 409 |
418 | Unsupported action or browser, or device does not support Apple Pay | 400 |
431 | Kount has identified a possible risk with the transaction | 400 |
432 | Invalid currency | 400 |
433 | Invalid gateway | 400 |
434 | Invalid TokenEx configuration | 400 |
435 | Unable to process with gateway | 400 |
436 | Unable to capture void or refund | 400 |
436 | Missing required fields | 400 |
437 | Failed card security code check | 400 |
438 | Invalid request | 400 |
439 | Unable to load TokenEx | 500 |
440 | Insufficient access | 401 |
441 | Amount needs to be a number | 400 |
443 | Verify AVS Failed | 400 |
5xx | Generic server error | 500 |
See also
Updated 8 months ago